FREQUENTLY ASKED QUESTIONS
All orders placed before midnight are scheduled for next day deliveries (unless you have scheduled for a specific date). We deliver Mon-Sun between 5pm-9pm. For Same day free deliver orders placed before 2pm deliver between 5pm-9pm.
Meat is sold on gross weight. That means the net weight is post fat and skin clean up. You may lose up to 10-15% from the weight you asked for after being processed.
We do everything to ensure that your goods arrive on your doorstep as fresh as the moment it was hand prepared by our butcher. We use specially designed temperature-controlled boxes and ice packs which ensure that the meat and poultry products stay below the optimal temperature for up to 48 hours.