At present freshgrocers.co.uk delivers same day free of cost on all orders over £25 if you order before 2pm. Any order placed after 2 pm will be delivered next day.
It is highly recommended that orders are checked and stored away correctly as quickly as you receive your order to preserve the quality and shelf life of your products.
We provide delivery all days of the week. Our delivery time slots are as follows.
Monday – Sunday 05 pm – 10 pm
You can select any of the above timeslot for the delivery of your order while checking out. The available of timeslot will depend upon the time of your order.
If still any of the slots is not being shown, it means we are fully booked for that slot and will be able to deliver your groceries in the next available time slot.
What are the delivery charges?
Delivery charges are £2.99 any order less than £25, However, for same day delivery order must be placed before 2pm and order should be over £25. To find out if we deliver to your area, at top of the website enter the postal code you would like to check in the field located, a message will appear that show that do we deliver in your area or not. We will be expanding our reach in near future.
What happens if you’re late?
We assure you that we will try our best to deliver on time. Trust us; we wouldn’t want you to be dissatisfied with our service. However, if we will be running late due to unavoidable circumstances then our customer service team will get in touch with you.
What happens if I’m not available when you deliver?
We will be delivering your order according to the time slot you will select. However, our delivery driver will make you a call before 30 minutes delivering your order to make sure someone can collect the order.
Who will deliver my order?
At freshgrocers.co.uk we have our own fleet of speedy and friendly delivery drivers. We will pack your order with care and deliver it right to your doorstep with a smile.